Complaint / Feedback

No Refund or any changes will be accepted at last moment/minutes for Trip/Tour starting or after starting or middle of trip.

Regarding Tempo Traveller / Luxury Bus / Luxury Tempo Traveller / SUV booking, the Dispatch team will tell you the total estimated fare including Toll Tax and State Tax, to be paid directly to the vendor/driver during the trip. Taxiyatri.com is not liable to provide invoices for such amounts. If a customer cancels the booking at this time, no refunds will be applicable.

• 45 days prior to arrival: 10% of the Tour/Travel service cost
• 15 days prior to arrival: 25% of the Tour/Travel service cost
• 07 days prior to arrival: 50% of the Tour/Travel service cost
• 03 days prior to arrival: 75% of the Tour/Travel service cost
• 48 hours prior to arrival OR No Show: No Refund

• Kilometre and time start from Garage to Garage.
• Road Tax, Toll, Parking, and Driver Charges are paid by hires.
• AC will not work in Hill Areas.
• 5% GST on bill extra.

• 15% Payment in Advance as a Booking Amount (not refundable in any case).
• Transfer money to our Bank Account through Net Banking or UPI Deposit (Cash Deposit Charges: 5% GST).
• For Outstation Night Driving Duties, driver charges are applicable from 10:00 PM to 06:00 AM (Per Hour), as per the given price. Only pickup/drop at night.
• The photographs shown are for illustrative purposes only.
• This company is not responsible for any loss, theft, accident, etc. during the journey.
• AC will not work in Standing Mode. In case a passenger does not show at the time of departure, 100% tour cost will be deducted.
• Airport parking is valid for 30 minutes. If late, extra parking charges apply.
• Studio and LCD are not allowed in hill areas.

Approved refunds are processed immediately on our end. Depending on your bank or payment gateway, it usually takes 5 to 7 business days for the amount to reflect in your account.

For the full Cancellation & Refund Policy, please visit our Cancellation & Refund Policy page.