In case you cancel your ride within four (4) hours of your planned pick-up date and time, it will be considered as a case of ‘No Show’ from the customer’s end. At such times, you cannot claim any refund from TaxiYatri, and also the booking amount paid during the time of booking of the vehicle will be considered as cancellation charges and thus we will not be providing any refund in the same condition.
In case you cancel your booking between 4 to 24 hours prior to the date and time of your scheduled journey you are entitled to an 85% refund. 15% of the booking amount or 15% of the total amount paid by the client, whichever deems to be less, will be deducted as Cancellation Charges, and the balance amount will be transferred to your registered bank account within 21 days of your cancellation. The account which is registered with TaxiYatri will be the same account used for refund.
The facility of canceling your trip can be availed only before the fixed date and time of the cab journey you have booked for. You can easily cancel your booking by giving us a voice call only on 9818022687/ 9818022467 or you can even e-mail us at taxiyatri.com@gmail.com
In the event of cancellation of tour / travel services due to any avoidable / unavoidable reason/s we must be notified of the same in writing. Cancellation charges will be effective from the date we receive advice in writing, and cancellation charges would be as follows:
It is a mandate that all the cancellation requests should be put forth to TaxiYatri only through e-mail, viz., taxiyatri.com@gmail.com. No phone call request will be accepted in such cases.
In a situation that the above-mentioned trips and packages are canceled 30 days before the actual date and time of the journey, the client is entitled to a 75% refund by means of bank account transfer, which will be reflected in the bank account within 30 days of cancellation.
According to the second condition, if the cancellation of the cab services is done within a period of 16 to 30 days, you are eligible for a refund of 50%, and the remaining 50% of the advance amount shall be deducted as cancellation charges. The 50% balance amount will be transferred to the client’s registered bank account with Taxiyatri within 21 days from the date of cancellation.
The third situation, in which the client opts not to take the TaxiYatri services and informs us by e-mail within 7 to 15 days from the date and time of journey, he is entitled to a 25% cashback of the advance amount paid, via bank transfer. These amount will be transferred to the client’s registered bank account in not more than 21 days from the date of cancellation.
In the fourth situation, if a client requests a cab cancellation within 2 to 6 days prior to the tour, TaxiYatri will deduct 90% of the advance booking amount and the remaining 10% will be transferred to the client’s bank account from which the advance booking payment is initiated. This refund will be transferred in not more than 21 days from the date of cancellation.
The last two situations in which the client tries to cancel the cab services within 1 to 48 hours before the scheduled time, or after he receives the phone number and other driver details, a No Refund policy is applied.
No Refund or any changes will be accepted at last moment / minutes for Trip/Tour starting or after starting or middle of trip.
Regarding Tempo Traveller /Luxury Bus//Luxury Tempo Traveller / SUV booking the Dispatch team will tell you total estimated fare including Toll Tax, State Tax to be paid directly to vendor /driver during the trip . Taxiyatri.com is not liable to provide invoices for such amounts.If customer cancel his booking this time than no refunds will be applicable.
45 days prior to arrival: 10% of the Tour/Travel service/ service cost
15 days prior to arrival: 25% of the Tour/Travel service / service cost
07 days prior to arrival: 50% of the Tour/Travel service / service cost
03 days prior to arrival 75% of the Tour/Travel service/service cost
48 hours prior to arrival OR No Show: No Refund
Note :
Kilometre and time start from Garage to Garage
Road Tax, Toll, Parking, Driver Charges Paid by hires.
For Outstation Minimum 250 K.M Per Day Average Payment.
Ac will not work in Hill Areas
15% Payment in Advance as a Booking Amount (not refundable amount any case)
Transfer money in our Bank Account through Net Banking or UPI Deposit. ( cash Deposit Charges 5 % GST )
For Outstation Night Driving Duties, driver Charges is applicable after 10:00pm To 06:00am (Per Hour) Charges as Per Given Price. Only pickup drop at night.
The Photographs shown are for illustrative purposes Only.
This company is not responsible for any loss, theft, accident etc. during the journey.
Ac. Will Not Working In Standing Mode. In case passenger is not show at the time of departure. 100% tour cost detected.
Airport parking is valid for 30 minutes. If late extra parking is charged.
Studio and LCD Not Allowed in hill area.
Payment :
Deposit @ Rs 15%/- Advance Payment(company account)
Deposit when your pickup time @ 65 %(company account)
Before Returning @ 20 % /-(company account)
Hotel Booking Charges Not Refund.
Rates Not valid for long weekend and Any Festival.
Night Travel Not Allowed in Winters Due To Fog (Strictly), For Safety
Booking Advance Amount is not Refundable
This Regular Rate not Valid for Any Festival and Weekend or Season Time
After booking, if diesel and state tax increases, then the charges will be different
Regarding Tempo traveller /Luxury Tempo Traveller /Luxury Bus advance amount 18%payment in advance for booking amount (not refundable amount any case if customer cancels or refuses service against his /her booking )
If the rates are subjects to changes depanding on fluctuation of diesel /petrol/CNG and Tax parking prices in INDIA and that time if customer refuse to increase the rate than advance amount will not refundable at any case
The Regular rates are not valid for any festival and weekend or season time if customer create his booking advance and that time rate increase than our team inform him/her for new rate . If customer this time refuse it than advance amount will not be refundable (at the case of Tempo Traveller /SUV)
No cancellations and refund are entertained in any case for those product /services that taxiyatri.com sales team has obtained through online , offline on special occasions like Dussehra , Holi, New year, 25th Dec, Pongal, Char dham yatra etc. These are limited occasion offersand therefore cancellations from customer side are not possible and no refund applicable.
For Chardham Bookings/taxi packages, rates are subject to change without prior notice due to high demand in peak seoson. If customer cancels the booking from their end, advance amount will not be refunded.
First of all, you as a client have all the rights to cancel the cab services you have opted for even during the middle of the journey. At such times, you will have to bear the expenses of the full booking amount.
Also, we would like to bring to your notice the Zero Cancellation Booking Charges with TaxiYatri, be means of which you can pay the cancellation charges by means of bank transfer, NEFT / IMPS from the registered bank account with TaxiYatri. Please read the applicable terms and conditions relating to the usage of bank transfers before doing any transaction.
Under the circumstance, that our driver fails to reach your pick-up destination in time or you have to wait too long for the driver to pick you up, you are entitled to a total waiver of the cancellation charges.
In case of the situation in the reverse order, wherein our driver has waited sufficiently long enough (approximately 30 minutes), and for any personal reason you are not able to avail your taxi services, or in a situation, wherein, the driver is trying to contact you but you are unavailable at such times you will be deemed in the No Show Category. In such cases, you are not entitled to any refund or cashback.
In case you need clarifications on any of the above points you can e-mail us at taxiyatri.com@gmail.com or call us on 9818022687/ 9818022467.
We are not party and not responsible for any kind of disupte releated of vendor/Driver and customer . However if required the jurisdiction for any kind of dispute with Taxiyatri.com would be varanasi district court only.
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